my xbox wont recover gamertag

my xbox will not recover my gamertag,it says downloading updates.please wait then it tells me that there is a problem with the updates please try again later i have waited and tryed this five times already can anyone help me please

 

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Last updated July 5, 2018 Views 0 Applies to:

So are you getting these "update" messages after you select to recover, or when you turn the console on?

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it comes up after i try to recover gt

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tried to recover again and and it let me thanks for your help anyway :)

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It still won't work for me

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