my xbox wont let me download my account

every time i try it keeps saying sorry xbox live profiles cant be downloaded right now try a gain latter. and the some numbers like 80070571 why is it doing this i need help i did test xbox live connection and they all work but it still wont let me sing in or anything 

 

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Last updated July 4, 2018 Views 214 Applies to:

Check if the files for your XBL profiles are still in your Hard Drive. If so, delete them and try recovering them again. It may show up as corrupted.

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Greetings, BMXRIDA789! I wanted to jump in and add on to Mad Cow's post. Redownloading your profile is the correct course of action. If you need help redownloading your profile, check this page for steps: support.xbox.com/.../profile-move-delete. Hope this helps! :)

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I would strongly recommend calling support 1-800-4-MyXbox in North America

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You guys are silly he said it wont let him redownload them

[Mod Edit the language...] 

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@I Laxxxxxx 16

If you meant to say retarded, then that statement is not true and that kind of language is not appropriate on this forum.

If he deletes his account from the xbox and re-download it, it will work.

Go somewhere else with that language of yours.

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Check if your profile didnt got corrupted or something like that.

you might want to clear the cache on your console and delete and than recover your profile.

this should solve the problem

hope it helped you :D

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This is a decently old thread that's been bumped for no major reason. Doesn't look like additional support steps are needed here.

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