my xbox wont download an update!!!

i just recently bought an xbox 360 from game.

And when i try to go online and download the update i get 

3151-351f-1380-1e04-c005-3007.

its really a pain as i pay money and i expect to be able to go online!?

can you help me?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

you need to call xbox support

it is a drive related error

remove the face plate and what colour is the wire in the hole just under the right side of the drive

white = benq

yelow = lighton

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do NOT tell support that you got it from gamestop or they will try to tell you that it was modded. just tell them the truth. that the update killed your drive. simple and takes less time than telling them unneccesary details which will cost you more money. make sure that your xbox has been registered to you tho

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If you are having issues updating your console, try doing it manually: support.xbox.com/.../system-updates.aspx

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