my xbox wont connect to wireless connection

i have recently moved house and my xbox wont connect to my wireless all my other devices connect iphone, macbook, ps3 etc but my xbox has this error status code

W: 0000-0000

X:8000-0013

Y:0000-0000

Z:0000-0000

ID: FFFF-FFFF

i have tried everything any suggestions?!!

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

New provider with a new router could be the problem? If that so, maybe the xbox have the old WPA access, just a wild guess for now when i read your story...

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Hello Mars.  Try restoring your network setting to factory defaults. From the Network Settings screen, select Configure Network, then Additional Settings, then Restore to Factory Defaults.  See if that resolves the problem for you and let me know if it doesn't.  Thanks :)

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