I just bought FIFA 14 and when I put it in my xbox it reads the disc and the little picture comes up on the play game thing but when I press A to play it the dashboard fades out like normal but then an error message comes up saying
This disc is unreadable 1.Clean the disc with a soft cloth. 2.Restart the console.
I gave it a wipe even though its brand new and tried it again but it done exactly the same thing so I installed it. When I started it up then it faded off the dashboard again but then it come up with another error message saying 'Game Error, the game couldn't start, try downloading the game again'. So I reinstalled it just in case and it didn't work again. I thought I might have a faulty disc so I tried my friend's but it done exactly the same thing again. Even when I installed it and tried it with his disc and then mine it had the same error message. I googled it and saw a few people on about the laser in the Xbox might be broke but ive tried all my other games, even fifa 13, dvds and cds and they all worked. I found out that the cache on my hard drive could be stopping it playing so I cleared that but it made no difference. I even installed it on a USB stick but it didn't work either. I just took the game back today but they said they can't give me a complete refund only a replacement so I'm stuck with it. The new one has done exactly the same as the first so its definitely my console. I really don't know what to do now and i've basically just wasted £40 if I can't play it. Does anyone know what to do to fix it please?
I've got the 250gb slim console aswell which I've had for about 3 years now.