My xbox won't go past the first screen

Whenever I turn my xbox on it never goes past the first screen. It only shows the xbox 360, the very first thing you see when you turn it on. My controller won't connect to the xbox either, it doesnt show a ring on the power button. One time it showed a single red ring but never happened again. What should I do to fix this?

 

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Last updated July 4, 2018 Views 1,758 Applies to:

Have you tried this troubleshooter? It could possibly be a power supply issue.

support.xbox.com/.../flashing-lights-solution

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Ok, if its stuck on the main XBox logo when you turn the system on, then try removing the hard drive and then starting the system up.

If  that doesn't work just leave the logo be for a minute or 2. If you had the same issue I was having recently, then it should load up the main dashboard. If so, then go to system, then hit the Y button over you Hard Drive option and then select clear system cache. If this doesn't work, then go into each item on your hard drive to see if there is any corrupted files. If im not mistaken it should be a yellow or gold circle and it will say corrupted. Just delete any of these if you do have them.

Also, where is your profile saved to? Is it on your hard drive, or on a memory stick? I own 3 360 consoles so I keep mine on a memory stick and I narrowed my problem down to some avatar costumes on the flash drive. For some reason I keep getting avatar items added to it and when it reaches around 6-8 megs it slows my hard drive down to the point when it goes very slow and almost makes it seem like its freezing.

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I'll make sure to try this tomorrow, my profile is on the harddrive. I also used the thing the guy posted above you and it said I needed a repair.

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when i get past the xbox logo it stays on the loading circle and i left it for an hour but it didnt move what should i do

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Power it off, unplug it, plug it back in, turn it back on.

Worked for me.

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Hey there NuklearRaver,

Thanks for posting up what worked for you! If you have any Xbox Support related questions of your own, please feel encouraged to create a new thread detailing what you're experiencing. We are here to help out in any way we can. Thanks again!

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