My Xbox will not connect to Network

Hey have gone through all of the steps that is recommended to try and my xbox will not connect to my net work at all any advice would be great. The network gets recognised but won’t go anything beyond that. it is about 4 metres away from xbox and has clear line of sight. There are no other wireless networks or devices in the house that could be interfering.  Unfortunately do not have along enough cable to run a direct link to the xbox to check to see if it can connect in that way.

What Country/State/Province do you live in? New Zealand
Modem brand & model number: Linksys wag120n (modem &router)
Router brand & model number: 
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? internal 360 s adapter
Things you have tried:  all of the possible solutions that is on offer from the xbox support.
Is UPnP Enabled? Unknown 
Do you have a NAT error? If so, what is your NAT? No
Any Error Codes you encounter:  No error codes
Who is your ISP(Internet Service Provider)? Slingshot
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000-0000
L:8015 - 1000
Q:8007 - 0435

Thank you for any help



Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there Choppoo!
To start with. Have you tried this troubleshooting guide

Make sure your router firmware is up to date. Visit manufactures website and download the latest firmware.
Reset modem/router.
Login to your router.
Click Administration tab and Management.
Make sure UPnP is Enable.

Back to console and reset network settings back to default.

  • Turn off your Xbox 360 console.
  • Wireless connection only: Unplug the Xbox 360 Wireless Networking Adapter from the USB port (if applicable).
  • Turn on your console.
  • Press the Guide button on your controller, go to Settings, and then select System Settings.
  • Select Network Settings.
  • Select Wired Network or the name of your wireless network, if you are prompted to do so.
  • Select Configure Network.
  • On the Additional Settings tab, select Restore to Factory Defaults.

For more useful wireless tips visit Shad0wmanUK's, The Unofficial Guide To LIVE 

Post back and let us know if you find a solution.

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