My xbox tenure doesn't show on my xbox one

My xbox tenure doesn't show on my xbox one while it does show on my xbox 360.. My tenure should be '5'. Please help!

 

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Last updated July 5, 2018 Views 13 Applies to:

Redownload ur profile only when deleted shutdown the xbox wait for a minute then turn on and redownload ur profile also clear the system cache 3times

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I tried all of this before but it doesn't help..  I already talked to someone from xbox earlier and she said it was a glitch because i changed my region (im from the netherlands so the zbox one isnt officialy released here yet). Friends of mine (also from netherlands) don't have this problem. What else can i do?

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Can anyone help me?

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