My xbox slim is slow

My xbox slim has been fine until a few days ago when it started to get slow, it would start to take a few seconds to respond and was freezing a bit. So I ignored it for a couple of days, but it got worse, terribly worse, now it takes more than a couple of minutes to open the friends list and other parts of the dashboard/guide. I tried to clear system cache but it isn't actually clearing it, it does nothing. So I look up another way to help this problem. All I can find is something about dashboard updates and formatting my hard drive, but formatting is going to be a problem for me as I only have a 16g memory stick to move my stuff to, and I think I have ALOT more than that on my 250g hard drive (well I think so because as I am writing this it is loading the memory page so I can see how much memory I am using, but it is taking ages, and when I say that I mean AGES) so I am looking for a way to make my xbox bearable and to play games on a console made for GAMES. I want xbox support to be a SUPPORTIVE service and help me please? I don't want to have to switch to ps3! Thanks For giving one and at least reading this :)
 

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Last updated July 4, 2018 Views 16 Applies to:

Try to clear your cache:

support.xbox.com/.../clear-system-cache

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I have already tried that but it isn't doing anything at all, thanks anyway :)

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Hi. You mentioned not wanting to lose all your saves by formatting your Hard drive.

If you do want to format your hard drive you can. Move all the GAMESAVES over and any accounts.

Anything you downloaded from Xbox live can be redownloaded (I.E Map packs, Games on demand, Online passes, ECT.)

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You could also delete the system update and redownload it (WILL NOT DO ANYTHING TO THE CONTENTS OF THE HDD)

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Here's how:

1.Scroll all the way right to Settings

2.Click System

3.Click Storage

4. Wait for it to load but do not click on a storage device

5. Do the following on your controller:

Left Bumper>Right Bumper>X>Left Bumper>Right Bumper>X

6.You will get a pop up. Click Yes

7. Your console will restart and if you have Auto sign in Enabled on your account will be prompted to update.

If you dont have Auto sign in enabled then Sign into your account,

8, Complete the update and see if your performance is better.

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Thanks, but it will still cause a problem as I don't think it will all fit on to a 16g memory card, as I have been playing xbox for 4 years and I have a large collection of games, meaning lots of game saves, I will try my best though, thank you for helping me! :)

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Oh sorry lol I'm an idiot I'm I thought the update thing required the movement of my stuff lol I'm trying the update thing now thanks for taking your time to help me :)

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Let us know if you still have the problem after deleting and re-downloading the update! We'll be here. :)

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Thanks for helping guys the update didn't work but I took Sage's advice and just took the game saves and profiles with me, after formatting it worked! Thanks for helping me out, finally, a support team to actually support people. Thanks!

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Yay!

Your welcome glad to help out and that it worked :)

~Sage

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