My Xbox says that all my discs even new ones are scratched and even says the same about downloaded game demos

My Xbox says that all my discs even new ones are scratched and even gives me the same message about downloaded game demos.  I have tried deleting the system cache from my hard drive. My warranty has been done for years now and i don't mind opening it up to fix it any help would be greatly appreciated.

 

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Last updated July 4, 2018 Views 3 Applies to:

For the game disc, try installing the game to your hardrive and see if it works. If it does, you have to play the game with the disc, but really, the system is using the data from to game to play it.

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We cant discuss self repair OP, IE: opening the console.

Could you post the exact error messages you are receiving.
And if you remove your HDD does the problem persist?.

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Have you tried the steps outlined here support.xbox.com/.../disc-drive-wizard.aspx

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