My Xbox S is Turning On and Off by its Self NEED HELP

Yesterday when i turned on my xbox s it was working perfictly but when i woke up this morning and played it, it kept on turning its self off without the ding noise a Xbox S usually makes.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hi Acer, unplug the 360 from the AC outlet for awhile. Let it rest. While it's unplugged, wipe the power button and disc eject button with a clean soft micro fiber cloth. The buttons get finger oils-dust build up on them. Then plug it back in to AC and see how it goes. Hope this helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sounds like a problem with your console you can contact customer service here: support.xbox.com/.../contact-us they should be able to help you with a repair if you are still under warranty.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

When this happens can you check the colour of the light on the power brick?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The color of the brick is green then orange when it turns off. It does not go red

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there Acer Killz! As mentioned by c0ncept2, you can try is to unplug the console for a few hours, and make sure the power and eject buttons are clean. Unfortunately if that does not resolve the issue, the console is in need of repair, as the buttons are malfunctioning. You can set up a repair via our Online Service Center here: myservice.xbox.com/.../Welcome.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.