My Xbox runs fine but when i update xbox it broke my hard drive error e 68 :/

Hello what to do >.< after i update xbox prompt me about updating xbox again

then when i choose to update since it is required it says that i dont have enough space on my HDD >.< its got me questioning since i remember that i have 150gb more space then when i check my settings > storage i got shocked when i saw that its unformatted then i read in xbox forums and follow some of their advice to format my Hard drive follow their instruction but it broke my hard drive >.<

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Hey there,

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Was your problem due to the fact that after the update your Hard drive was unformatted?

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If so, I have phoned up support again and got some more troubleshooting steps for you to have a go at:

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Could you please unplug your Xbox 360 and everything that is connected to it. After you have done this, you will need to inject the Hard Drive for the console. For help with this, please follow the instructions within the article bellow.

support.xbox.com/.../add-remove-hard-drive

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After you have done this, please plug everything back into your Xbox 360. Plug everything back in, including your network cables. Then start it up again. After you have done this, you should then see the Hard Drive back in the Storage area, and it should be formatted back to the Xbox 360.

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All of this information has been handed down from phone support, and they say it should work with this. However if it doesn't work, please feel free to ring support your self or keep posted to the forums for more troubleshooting steps.

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Please post back any results back from this step. I hope this helps you,

Regards,

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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