My xbox randomly disconnects me from xbox live

so for about a week i have been playing some games online and then i randomly get disconnected from xbox live so i try to reconnect and it does so i join another game online and about 30 minutes later (sometimes less) i get disconnected again and i don't know why. i have tried disconnecting my router and modem and restarting them but it doesn't  do anything it keeps disconnecting me. sometimes if i'm lucky get i don't get disconnected for like and hour but it will do it. please help

p.s: i use wired internet i have tried un-plugging it and back in but same problem

 

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Last updated July 4, 2018 Views 0 Applies to:

I have the same problem SOMEONE HELP

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Hey there happyjacky1!

Appreciate if you can go ahead and start a new thread with a detailed description of your situation. Include any error code you are getting along with any troubleshooting steps you have tried so far.

Thanks in advance!

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I need help

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Hello LaminateDrop,

As what taidara said to the other person, you will need to create a new thread explaining your issue in question, to be fully assisted.. By following this link, you should be placed in the right track. Just simply explain your issue within the link and note any errors that you are receiving.

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