My xbox "freezes" on the "title screen"

So i turn on my xbox and when it says xbox 360 with the graphic it stalls or freezes. I dont know why but ive had it for 3 years. Also i will get the " red rings of death" turn it off then turn it back on and it works like a charm. I`ve sent it back to microsoft twice because of E74 problem. I NEED HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

If this is an E74 error, then you are going to need to send the console back to Microsoft for further repair. You can contact Xbox support and provide them with your Console ID and Serial, they should issue a replacement or fix for you, that is if the console is under warranty.

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Here is some info and troubleshooting steps for you to try.

Sticky thread about one, two or three red lights.

My console freezes.

Red flashing lights wizard.

If the issue continues after trying all these steps you will  likely need to order a repair/service from MS. You can do that by phoning support for your region or setting one up using xbox.com. (It is actually a little cheaper to set one up through the website).

How to register a product and set up a repair on the website.

If you want to set one up by phoning support click on the 'support' link and navigate to contact us.

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