My Xbox Profile is gone!!!!

My console froze so I shut it off, unplugged it, waited the full minute until replugged it back in and turned it on.

Now my xbox live profile is gone, it says I have no memory for games, avatars, etc, will say 'sorry xbox live profiles cannot be downloaded right now, error code: 8007045D' and will not let me clear my system cache to try to restart the download for my existing xbox profile.

HELP!!!!!!!!!!!!!!!!!!!!!!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What do you see under Settings -> System -> Storage?

If you have a hard drive, pull it out, put it back in then turn the console on again and see if the same thing happens.

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Under Storage it says my Hard Drive and Cloud Saved Games. Under Hard Drive it says I have 0 KB through all applications.

I also tried removing the hard drive and putting it back in but nothing changed.

Thanks for the suggestion  

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sound like the hard drive is corrupted - you may need to format it.

if you have a 4gig or more usb drive that you can use - make sure it has no data on it and plug it into your Xbox and format that to work with it . then redownload your profile. and see how you go

sounds like you wont be able to recover any data from your hard drive ( formatting it should make it usable )

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Hi there, that error code means that an error occurred during the download. That could be any number of things, if you can you should try clearing the cache and try again. If that isn't an option you could try downloading the profile to a USB drive or connect an external hard drive. If that works the problem is the hard drive itself.

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