My xbox one won´t recognize the controller´s comand

  I have 2 controllers and both of them aren´t working well on the console. the controllers are conected but the console are not recognizing the comands.

 I think is problem of the console because it isn´t accepting the controller comand via smartglass neither

 PLEASE HELP ME. I WANT TO PLAY!!!

thanks for the patience.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Try pressing and holding the power button on the console for 10 seconds. And then restarting.

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