My Xbox One is connected to the Internet but there are no pins and I can't play games online. Its like I'm connected to the Internet but not Xbox Live. Any ideas on how to fix this?

Hey my Xbox One is playing up. It's connected to the Internet but there are no pins and I can't play any games online. I've hard reset the console and my Internet router, cleared the MAC address and still nothing. This is really disappointing considering I paid $500 for this console and I can't play it. Anybody know how to fix this? 

 

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Last updated July 4, 2018 Views 29 Applies to:
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