My Xbox one Console doesnt power on

My Xbox one console doesnt power up. The led in my Power supply unit is lit in Green color When i try to turn on my sonsole the white light in the console is lit up momentarily and goes off The console is not starting up  Display in TV is blank

Any suggestions welcome

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Hello,

Thanks for the support message.

Please try follow this troubleshooting article and post back to let us know how that goes for you
Xbox One console won’t power on

Please also check out this article while you're at it: 
About the Xbox One power supply

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Hello ,

Thanks a lot for the response. I have tried almost all of the above options . But my problem symptom is never mentioned anywhere there.

I bought my Xbox in Japan . Though my Console is still under warranty , unfortunately i have moved to India now . So Xbox Costomer service is not giving any support in Repair or replacement.

Looks like i have to find a way out myself. Any help is Appreciated.

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Hello,

If you purchased your console in another region, moved to a different region, you are NEVER suppose to plug your console into an outlet because different regions have different volts/watts in electricity and if you do that, it voids the warranty.  This literally can fry your console.  You will need to purchase a console in your region.

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Hi,

I had ensured that the Operating Voltage and current requirements were same as the ones its designed for.  In fact my console was working just fine for nearly 2 months after i moved to India.

It So happened that it stopped working suddenly.  Any fix that i can try?

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Green light on the power brick?

Shouldn't it be either yellow or white?

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