My Xbox Live

I have My Xbox Live app for Ipod, and it worked for the first day I downloaded. Now, every time I attempt to connect it says it can not connect. If I uninstall it and then reinstall it, it will work for one day then do that again. How is this fixed?

 

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Last updated July 4, 2018 Views 0 Applies to:

There may be a problem with the servers but I'm not 100% sure.

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don't know why servers would be down for almost a month

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Hey Eagle, how many times have you deleted and re-installed the application? When was the last time you tried that?

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Maybe a week ago, I got annoyed of it because if I turned off the app, it would stop working, I had to have it running all the time, and I could not log out at all. I tried it maybe 3-5 times.

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I see. So if you exited the app and then re-entered it, it needed to be re-installed correct? Did you try logging out then logging back into the app with your Gamertag credentials? Can you please give that a try now?

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How do i log out of it? It just shows a big green login button?

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Hey Eagle, let's actually take a different approach here. Can you try clearing the memory cache on your phone, and then try re-installing the app?

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