My Xbox Live Tenure isn't showing up?

I have just went through steps with customer support to get the tenure to show up and nothing worked. They told me to come post a thread so you guys could help me. I've had Xbox live since 2005 throughout 2011. So i should have a 7 year tenure yet its not showing up no matter what I do? Could someone help me?

 

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Last updated July 5, 2018 Views 0 Applies to:

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