My xbox live profile

hiya, i log into my xbox live account and i find that my background has been reset to the defult green one, my gamerscore has gone to 0 my zone says none, i have no gamer picture and all my bio,moto etc is all emty.. but my friends online say they can see it all fine but i cant.. so can you help me? thanks

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

it sounds like your profile is corrupt. Try deleting it and recovering it. You can find instructions here - support.xbox.com/.../gamer-profile.aspx   Just make sure when you delete your profile, to delete the profile only.

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