My xbox live connection is so bad

Firstly, im not sure why my user name on this website is "BossHaLo KiNg" because my xbox live gamertag is McAndrew xD but it doesnt matter

Secondly, I upgraded to fibre optics about 4 months ago so my internet speed is far better than it ever has been but recently my xbox live connection has become unbearable. I have no idea what the problem is i even bought a new xbox wireless adapter to see if my old one was just outdated in someway but that hasnt helped

If anyone can help me out that would be greatly appreciated


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there Andrew! Let's see what we can do to get things sorted.

To start off, here's a few questions for you to help us better understand that situation:

  1. Can you tell us exactly what issues you're seeing (disconnects, lag, etc)?
  2. Are you getting any error codes or error messages?
  3. Can you take a look at This Sticky and post back with the information in bold at the bottom?

Get back to us and we'll work with you from there. ^_^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.