my Xbox keeps restarting itself after about two minuets of loading up a game.

My Xbox 360 keeps crashing and restarting after i load up a game and start to play online, this has happened with all the games i have tried. i don't think it is an overheating problem as my Xbox restarts after like two minuets of being turned on and the back of the console is still cold. can anyone help?

 

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Last updated July 4, 2018 Views 31 Applies to:

Hey there liamtal!

It sounds like you could use some help from the Console Turns Off Unexpectedly trouble shooter. Ultimately it could be an issue with the power supply, but try the steps listed there to see if we can resolve it first.

Keep us posted on the results!  

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Try this, go to settings, select system, then select console settings, next is select start up and shutdown and disable background downloads.

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turns out the family settings thing just delayed the restart so is there anything else that i can do to try and stop this??? its really annoying me now :(

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thanks i just turned my family settings on and changed it all as i wouldn't know what to do for the other suggestion, and everything seems to be working OK thanks :)

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If the family settings are off, try to take your hard drive out of the equation and use a USB Flash Drive and see if you still run into this problem. It's possible the hard drive is causing the console to restart when you load up a game / start to play online.

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On the dashboard go to Settings>Family>Content Controls and ensure the Family Timer is not turned on.

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