My Xbox is rarely able to get passed the splash screen, when it is able to get to the dashboard it is unable to read disks most of the time, when it does read the disk it plays well for a while then freezes on me. If you've had the same problem or know what to do could you help me out? Thanks. P.S. I got this Xbox 360 Slim as a birthday present in late Feb. 2013 so its rather new.