My Xbox hates me

So I have a new xbox 360 with kinect, and it hates me. I think I got the death error code today. In fact when I called support, it is now sending me to tier 3...what ever that means...I won't know what to do with this situation until they contact me.  I can't use the machine until then, which can take 3-5 days. 

the error codes I got if your are interested are 

397f-0000-3000-0902-8007-0070 error code (this is the one upgraded my situation to tier 3)

397f-0000-3080-0502-8007-0070 xbox error (my second error)

397f-0000-3080--0506-8B05-0018 xbox error (my first error)

I wish I knew what was going on or how this issue was going to be resolved. This is leaving a bad taste in my mouth with xbox!


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Well those codes don't come up at

And all the one's with 8007 seems to be with storage problems.

What is the problem you are having - besides these error.

Are you trying to update the system, a game, if so what title?

And what steps have you gone to resolve this with phone support.

Removed the hard drive and use a USB as the primary storage device?

What version of xbox do you have Slim 4gb model or 250gb model?

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