my xbox got stolen profile is a mess need help

need help

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hey Fluid,

Sorry you're in this situation

A little bit more detail would help people tailor their advise to you a little better.

However if your xbox was stolen there are a number of things you need to do

- First off you want ensure your profile is signed out - there is a handy page for that (live.xbox.com/.../Protection)

- Next you need to consider changing your password to your account. If your account was stolen with your Xbox, there is a step by step link located www.xbox.com/.../What-To-Do

If your gamertag/profile has changed (achievements etc) or there are unauthorised charges etc on your account you must call support.

Hopefully these steps help you recover your account and ensure its safety.

Sean

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.