my xbox got stolen profile is a mess need help

need help


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hey Fluid,

Sorry you're in this situation

A little bit more detail would help people tailor their advise to you a little better.

However if your xbox was stolen there are a number of things you need to do

- First off you want ensure your profile is signed out - there is a handy page for that (

- Next you need to consider changing your password to your account. If your account was stolen with your Xbox, there is a step by step link located

If your gamertag/profile has changed (achievements etc) or there are unauthorised charges etc on your account you must call support.

Hopefully these steps help you recover your account and ensure its safety.


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