My xbox goes offline when i watch a film ?

Ok when i watch a movie on my xbox i get taken off live why is this it only happens to me i tried on my brother xbox it wokrs fine he has the forza edition. i have the new slim my cuzin has the same xbox as me but he does not get taken off live why is this.

thanks for your help

 

 

 

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Last updated July 4, 2018 Views 2 Applies to:

Are you receiving an error message or notification at all? What method are you using to view the movie? And how are you connected to the network?

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Im connected wireless and no when i watch a normal dvd and im signed in it just says disconnected from xbox live

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Does the same thing happen if you use a wired connection?

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Dont now never tried, my xbox is upstairs so i cant take it down my brother plays online

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Can you please give it a go? That will provide the info we need to continue to a next step. Thanks!

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