my xbox gamertag

my xbox gamertag is coruppted on my hardrive but when i put my hardrive in some ones xbox its there and i need to uncorupt it so i can cancel the renewl payment which also said keep xbox live for $1 a month and its charging  so i want to know how to cancel and can i get the money back cause it never said 10.95 a month it said $1

 

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

First of all, canceling your auto renewal must be done through phone support (support.xbox.com/contact-us), not the console. Second, if your profile is showing as corrupt, simply try recovering it (forums.xbox.com/.../37357.aspx). That should clear things up.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.