my Xbox freezes up every time i try to sign into LIVE

my Xbox freezes up every time i try to sign into LIVE, and it works fine without the Ethernet, but i want to play online, please help

Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey there Deadly ! Sorry to hear you are having these frustrating freezing issues. Please give this a try:

Move your console

It's important to keep your console in a cool, dry, well-ventilated area.

1. Turn off the console.

2. Move the console to an open, well-ventilated area, away from all other electronic devices.

Tips for positioning your console

Do not put your console in an enclosed space. Put the console in an open area with lots of ventilation.

Do not stack electronic devices on top of or below your console. Make sure the console and its power supply are on a hard surface.

Do not put your console on something soft (like a bed, sofa or rug).

Keep the console away from heat sources, such as ventilation openings on televisions and electronic devices. Also, keep the console away from heating vents and direct sunlight.

3. Turn on the console.

Good luck hope this helps!

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