basically my xbox freezes after about 10-20 minutes and the controll doesnt work and there is no sound. when i go and turn it off the Xbox's power button *on the xbox not by the power supply* i have to press the button four times before it actually turns off. I cleared the cache and deleted the update and re-uploaded it and i thought is was fine but then it froze after about an hour which is longer than before BUT this time the sound was still on unlike before. I did call the xbox support line and the guy on the phone told me if deleting the update and re-uploading it didn't work then i should remove my hardrive and still see if it freezes i haven't tried that yet. The hardrive i have is from my previous xbox that got the RROD. I am not sure why the sound now works when it freezes but if anyone could help i would be very thankful as this is a huge pain.