MY XBOX DONT FOUND A ETHERNET WIRE

i have a normal modem with 2 ethernet wire....1 for the pc and 1 for connect xbox.

when I turn it on, does not connect to xbox live, I'm going to checkand choose the one with the cable connection.
  says you have to put the cable to connect to the console and the modem.
I do not understand why I do not connect the cables are allattached, and does not make me take the test for the connection.
Can anyone help me?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

It means 1 of 3 things:

1) The ethernet port on the Xbox is bad.

2) The ethernet cable is bad

3) The ethernet port on your modem is bad.

Try testing a different cable with the xbox, and also try testing the same cable with a different device.

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