My Xbox don't turn off

Hello ppl,

Can some one plz help me? When i turn off my xbox360 it just wont go off, I have to plug from the eletricity, can some one tell me whats happening? It is bad?

Cya

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hello,

does this happen every time you try to turn off your Xbox 360 Console or was it just once or twice? a lot of times if a game freezes and it freezes your entire console you will have to unplug your power source.

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Hi MadPack, are you not able to power off the console either by holding down the guide button and selecting 'turn off console,' or by holding/touching the power button on the front of the Xbox for about 5-10 seconds?

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Do you use a power surge protector? If so try connecting the consoles power supply directly to the power outlet bypassing the surge protector.

Some other things it could be are, you have cloud storage enabled and the console is synching your saved games and may take a minute or two to fully power off, you have background downloads enabled and the console is completing some download you have queued up.

Bananas !!

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you can try turning off background downloads, with background downloads on the xbox will stay on for about 10 or less seconds, hope that helps

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It does that because of either:

a) Cloud Storage

b) Background Downloads

If Cloud Storage is on it syncs you saves which keeps the console on untill it is done.

In an update earlier this year background downloads were automatically turned on which cause the console to stay on to check for any marketplace downloads. If you have something on your active downloads it will keep downloading and once done, turn your console off.

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It may also be staying on to charge the battery with a play and charge kit. Make sure its unplugged.

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