My XBOX does not recognize the ethernet cable

Ive tried different cables

ive connected directly into modem and bypassed router, xbox will not recognize that there is even a cable plugged in.

nothing seems to work, was working just fine yesterday until i turned my xbox back on. it there anything else i can try. thanks for any help

 

Question Info


Last updated July 4, 2018 Views 25 Applies to:

Disconnect your modem/router wait 30 seconds connect it back turn your Xbox 360 on and test the the connection.

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just tried that for about the fourth time...still will not even get passed not seeing the ethernet cable to run the test connection. I believe the ethernet port is some how dead. is there anything else i could check?

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Hey mate, two things to try to see if the port is the issue. First, please try a different cable, to see if that makes any difference. Secondly, go ahead and try a different port on your router, to see if that helps, too. If neither of these steps are giving you any love, you'll want to check your warranty status and set up a repair here, to resolve the issue.

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