my xbox deleted my gamertag and now it wont allow me to recover/download it

So my xbox has deleted my gamertag. It was fine earlier in the day but when I try to turn on the system again my gamertag is gone completely. I tried to recover it but during the download process I get an error saying "Can't save your profile on the selected storage device. Please make sure the device is inserted correctly and has enough free space, and then try again." I have over 160g of free space and I still have all of my saved games there. Can someone help? I dont want to reformat my drive because I would lose all of my saved data. Thanks


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Last updated July 5, 2018 Views 5 Applies to:

Can you try a different storage device, either HDD or USB?

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