My Xbox crashes whenever i sign into Live

Every time i sign into Live my Xbox crashes, or if it doesn't crash i can't play games, I've cleared the cache, I've basically done everything i can to try and fix this. My Xbox is the new slim which i bought just before Christmas. Any suggestions on what to do? I think it's some thing to do with my Xbox Live profile. Someone help please. 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If you think your profile is to blame, you can try recovering your gamertag, to see if that resolves the issue.

If the issue persists, try removing any memory devices attached to the console, to see if the same thing happens then. If removing memory devices doesn't do the trick, either, then the console will need a repair. You can set one up here.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.