My xbox account was tooken and people spent my points

I had 75 dollars of microsoft points on my account. I went to get my xbox repair. When i got back to playing xbox a message pop up about someone else had access my account. So i went to go purchase something with my points. But when i went to it said i had no more points. I had not gave anybody my account and i didnt use them. So i want some more points in replace for the ones that got stolen from me. I needed those to buy somrthing.


Question Info

Last updated July 5, 2018 Views 4 Applies to:

you will have to contact support and set up an Unauthorized Access Claim they will be hopefully able to find out what happened and get your points back but you have to do it by phone.

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