My Xbox 360 tenure(years played) problem

I have played Xbox for 3 years I'm almost positive. My tenure went from 1 year to 2 years then back to 1 and then back to 2 and it should be at 3 now but it's not. So please help
 

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Last updated July 5, 2018 Views 0 Applies to:

Have you played for three complete years? Even 2 years and 364 days will still only show up as a 2.

They need to be 3 full years of being Gold, the Tenure stops increasing during any lapse of being Silver.

For instance, let's say you joined 3 years and 2 months ago but for three of those months you were Silver, as Tenure sees it that is just 2 years and 11 months, thus the 3 does not yet appear on your gamer profile.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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I have defiantly played for 3 years and I renew my membership every time it runs out

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OK, could you try the following steps?

[quote user="Miss Kleo"]

  • Delete your PROFILE ONLY from your console
  • Power down your Xbox 360 console
  • Give your console a little breather! Wait 30 or so minutes and power your console back on.
  • Re-download your profile

[/quote]

Also clear the cache before re-downloading the profile.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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