my xbox 360 slim freezes then restarts when i try to play a game.

i have tried clearing the system cache and trying to play when i am signed out but as soon as the game starts to load my 360 clicks and then freezes. any ideas how i can fix it?

 

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Last updated July 4, 2018 Views 3 Applies to:

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Have you tried playing a game with the HDD removed from the console?

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Also is it just the one game it freezes on or have you tried more?

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all of my games, and it seems to work with no HDD

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The HDD seems to be the problem as your Xbox 360 can play your games fine with no HDD attached.

 

If your xbox is still under warranty then return it to the retailer you bought it from for an exchange. Before you do that though move your saves and profile to a USB stick.

 

Now when you have done that there is one other thing you can do before returning it and that is to format your HDD and then try and play a game and see if it freezes or not. If it still does it then it needs to be replaced.

 

If your warranty has expired then you would have to get in touch with support and request a repair or you could buy a new HDD

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Greeting's :) ! Sorry to hear that you are having problem's with your slim. The best thing you can do at this moment in time is play your game's without HDD. However you do wish to play with that into your console you can try another HDD as such or send your console away for repair. Other member's may have other suggestion's as to what you can do though :) !

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The ideal thing to do is take it where you bought your Xbox 360 and they can help you with your problem. But, something that can help now is to see if 1.You are have all required updates for the game. 2. It may be a software glitch that you may need to look into buying another Xbox 360 or calling Xbox. Xbox support> support.xbox.com/.../contact-us

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thanks for the help.

transferring my saves from the hdd to the 360`s memory then i`m going to try formatting it.

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No problems with helping out. Also remember to sign out from your profile and move your profile to your 360's inbuilt flash memory as well before you format your HDD.

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Just wondering but is it a 4GB 360S which you have and did you add a HDD to it later on?

 

If thats the case then you would only be able to exchange the HDD if its still under warranty as that would have been bought seperately from the 360S console package.

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formatting the hard drive worked.

thanks again people

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