I got this problem: I moved my consolle from horizontal to vertical while it was turned on. Result? The dics came off from its place and I heard a loud noise, I think it was the disc that rotating was touching the internal wall.
Unfortunately, now the consolle can't read discs no more:
1- If I turn it on with any disc inside, the huge Xbox in white background remains until I remove the disc;
2- If I turn it on without disc inside, it goes well and it connects to xbox live as well; but when I put any disc, the consolle doesn't read it, and I can hear a noise such as something was "stuck": I think it could be the trolley which moves the lens.
Now, the consolle is under guarantee (Christmas 2010); will this problem be fixed under guarantee? Or will I have to pay for it?
Thank you very much,