My Xbox 360 Slim can find my wireless network but it won't connect to it.

It worked yesterday but when I tried to connect to it last night it wouldn't connect. Then this morning I tried to connect it again and again it didn't work. I have no idea what's wrong with it nor do I know how to fix it. I read somewhere that if I post the following information someone would reply with a way to fix it. That's just a shot in the dark. Thanks for anyone who can fix it or try to help me fix it. I have tried to restart my modem as well as restore my network setting to factory defaults. I even tried to manually enter my ip address and all that information. I'm not 100% i did it correctly but I did try it.

 

 

 

 

 

 

What Country/State/Province do you live in? United States / Georgia
Modem brand & model number:  
Router brand & model number: D-Link Systems DIR -655
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? internal
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown     no
Do you have a NAT error? If so, what is your NAT type?   
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000-0000
X: 8000-0011
Y: 0000-0000
Z: 0000-0000
ID: 0000-0005
L: 0015-10F1
Q: 8007 - 0435
T: wireless 

A:0.0.0.0/0.0.0.0

G:0.0.0.0
D: 0.0.0.0, 0.0.0.0

N:BoBo
S:WPA2
C:0

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello I Eatt Nerds,

On the Xbox Home Screen, Navigate to Settings, go to System, Select Network Settings, Click on your Network setup. Now go to Configure network, Scroll right and click on Reset Network Settings to Factory defaults. Since you stated that you have done this, go to the next step

I see that your router has UPNP turned off, have you tried turning it on to see if your issue is resolved? For instruction on how to turn it on, refer to the link at the bottom of this post.

If the above solution doesn't work. You could try port forwarding, if your router allows for it. Xbox Live for the Xbox 360 requires the following ports to be opened: (For instructions, based on the make and model of your network device, visit the link at the bottom of this post),

  • Port 88 (UDP)
  • Port 3074 (UDP and TCP)
  • Port 53 (UDP and TCP)
  • Port 80 (TCP)

I your router doesn't support port forwarding or your issue is still isn't resolved, you could enable DMZ. (Refer to the link at the bottom of this link for instructions, based on the make and model of your network device)

If port forwarding or DMZ is enabled, it is best to turn UPNP off, if your network device allows for it. (Again, instructions can be found on the link at the bottom of this post based on the make and model of your network device).

Make sure you reboot your network equipment after editing the settings on the network device.

You could also consider visiting the following link as this may also have useful fixes,

support.xbox.com/.../random-disconnect-solution

As a last resort, if you still are experiencing issues, you could reset your network device (eg. router, gateway). Most network equipment have a reset button physically on the back of the device. You can set the device back up with the CD that came with it. If you don't have access to the CD, don't worry, you can get instructions on how to manually set it back up from the product's support webpage. You could also refer to the link at the bottom of this post for reference. 

http://forums.xbox.com/xbox_forums/xbox_support/networking-hardware/02-routers/d-link/f/2911.aspx

Hope this works :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you have any questions, let me know.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.