My Xbox 360 Dashboard never changes - anyone know why not?

For the last month,  I have had  exactly the  same ads,  offers, etc on my dashboard whenever I log in with my Xbox  Live Gold account. If  I log out, I see updated ads, new games, current offers, but when I log  back in with my Live Gold account, the exact  same set of ads reappear.  So, over the last month, I should have seen links to two new Games with Gold free games to download, but as my dashboard does not change, I have not seen these advertised and so have not been able to download these. Any ideas what I can do to fix this highly irritating problem?

 

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Last updated July 5, 2018 Views 5 Applies to:

Have you tried deleting it and redownloading it?

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Heres a link all about it!

support.xbox.com/.../profile-move-delete

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I have this exact same problem. The ads on the other tabs change but since Xmas '13, the main box on the Home screen tab has remained the Stay Gold: Renew now one.

Obviously I have renewed. Got 2 years queued up in fact. I've tried deleting the cache and deleting/recovering my profile but nothing seems to fix this strange issue.

Anyone have any ideas?

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