my xbox 360 250gb console keeps disconnecting

Every 10 to 20 minutes my xbox disconnects and when i troubleshoot/ test connection it says i need to connect a wireless networking adapter. i think it may be a issue with one of the connection in the console like a loose wire but i want to know how to fix it and if its just a temporary bug.

ive been connected with this xbox via the internet since the day it was released and it didnt do it until about a week ago.

also the only way i resolve this isue is to turn the xbox off and on again but evan that doesnt keep it connected forever.

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

i think it happens twice then stops as just today it cut me off i came back of after turning it off and it cut me off again but now it doesnt seem to be cutting off

its done this same thing about 4 days ago

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Hey johnkilll 117! Apologies for the experience! In order to help you out with this, would you mind reviewing our start here sticky guide (forums.xbox.com/.../155724.aspx) and reporting back with the information requested in bold? This will help us pinpoint the issue! :)

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none of the sticky guide helps and its not just me this problem is effecting its also started to happen to my friend MeRKZ Smurfz he also has the new 250 gb console with built in wireless and im guessing it might be effecting others to

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If the problem is internally with your Xbox (And not your Network) the following list can fix the issue:

- Get a new wireless adapter

- Send your console in for repair (Recommended)

- Connect your console directly to your router via an Ethernet cable.

Unfortunately, these are the only options if your console is having an issue with the internal adapter. Are you sure the issue is with your console, and not your Network?

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Hi there try checking out the info on this page.

support.xbox.com/.../performance

If your using an xbox wireless headset when disconnecting try this suggestion I found in the thread below

On your console, go to Settings hub, and then select System.

Select Storage.

On your controller, press the following button sequence:

1.Press the left bumper.

2.Press the right bumper.

3.Press the X button.

4.Press the left bumper.

5.Press the right bumper.

6.Press the X button

forums.xbox.com/.../298529.aspx

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Greetings, johnkilll 117. Can you take a look at the sticky that Miss Kleo posted and reply back with your answers to the questions in bold at the bottom of the page? That will provide us some extra context behind the disconnections so we can offer you the best troubleshooting steps possible. Thanks in advance!

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