My Windows Live account is in use?

I have an ongoing issue... whenever I try to sign up for XBox Live and connect my Windows Live account , I get a message telling me my Windows Live account is already in use.

The issue is I've never had XBox Live before. (I ended up using my Yahoo e-mail just to log on so I could use XBox live.)

How do I fix this?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there! If you have a Windows LIVE account that is used for another service, such as Games for Windows LIVE or Zune, then that same account can be used for your Xbox. You would want to use the "Recover Gamertag" function. For more information on how to recover, please visit: support.xbox.com/.../gamer-profile

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Except I don't.

I've had the hotmail e-mail address for a number of years. But that is all. No XBox Live, no Zune, no Games for Windows Live... and yet according to XBL, the e-mail is associated with another Gamertag. One that's not (and never has been) mine. I'm trying to be able to use my own e-mail/Windows Live account. There is no gamertag to recover.

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Thanks for clarifying. :) Is the GT you're currently posting from the one tied to your WLID?

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