My Tenure is still messed up

I tried everything in Miss Kleo's post (Xbox LIVE Tenure Issue! Please read RESOLVED 9:15am 1/30)

but its not working my tenure should be 4 not 0.  Is it because when i was Silver i changed my email address?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi there Enemy!  Tenure only counts continuous Gold subscriptions.  So if there have been gaps or lapses, then that's why a lower number will be the correct tenure.  But if you keep the account Gold from here, that number will be going back up! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.