My tenure is still busted.

I've tried everything, re-downloading profile, changing passwords, letting xbox console rest for 30 min and tenure is still busted. It when fom 9 years to six and I've been playing for almost ten years. Recent updates have not help either. I've called support over the phone and this is the second post I place in the forums. I would appreciate all the help you can give me, thank you !!!

 

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Last updated July 5, 2018 Views 1 Applies to:

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Nice. Hopefully mine will do the same soon. Ive got exactly the same problem that you had. Should be showing ten but mine shows seven. They are working on it so hopefully sorted soon. Cheers for letting me know about your case.

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It just started showing correctly after logging in.

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Did you re-download your profile or did it just start showing correctly after logging in at a later point.

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Excellent!  Glad to hear the issue has been resolved for you! If you ever need help in the future, we're always here 24/7! :)

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I want to appreciate all the help you guys gave me, my tenure is showing nine again. Thanks alot !!!

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Hey there SMITHANDWESSON!  Thanks for letting us know about that information, but it really wasn't necessary to do that because they can actually look into your account and see that for themselves.  Again, please just keep checking up on this thread and that sticky post Mister Gwyther linked above.  Thanks so much for your patients! :)

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Hi Miss Ermine, I checked my billing history and I've been a Gold Member since July 2003, thought thay may help also.

Thanks again !!!

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OK, thanks!  Please hang tight, the right teams are still working on this.  You may want to try the refresh described in the sticky post periodically, but other than that no worries. We'll get it sorted!

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Hi Miss Ermine, I don't remember the date exactly, but it happened a few months before the ending of 2012.

P\S: D3ATH PRONE, thanks for the info on Photo Bucket.

       Mister Gwyther, thanks for the info you gave me as well.

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Perfect, thanks!  We're still looking into this. Do you remember the date you first saw it changed?

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