My Tenure is now showing 7 instead of 10

Just noticed over the last few days that my tenure was changed from 10 to 7.  I contacted support and we went through the profile redownload and reset the cache and no changes. 

 

Please help.

 

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Last updated July 4, 2018 Views 1 Applies to:

They are still working on it but we have not heard anything from support in awhile.  They need to update the sticky and let people know what is going on.

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Does anyone have an update on this, my live profile still say 7 instead of 10?  I tried reloading my profile with no success.

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Just did the math on the commerce.microsoft.com site and it says I should have 10 years,  so why is it still messed up?

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Hey there Ice! I have confirmed you should be seeing 10 years of Tenure. We're still working on users affected by this. Please sit tight and we'll update you when we have more information. Thank you!

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