My survey points aren't working

My survey points have been pending since February and I just took one today, but it didn't come up as pending or into my account so could you help me? 

 

Discussion Info


Last updated July 4, 2018 Views 0 Applies to:

It may take a survey up to 96 hours to show up as "pending" in your account. Once you have more than 100 Pending Points, they will be deposited into your Xbox LIVE account by the 15th or 30th of each month. Do you know how many points you have pending at the moment?

Do you have a 100 points or more? They will remain pending until you do and then be added to your account. Also survey points can take 36 or so hours to be added to the site, so patience is going to be needed I'm afraid.

For official help and support, you'll need to post in the section of the forum behind the link Xbox Rewards Support - Xbox.com Forums - Xbox.com