I recently posted that my son could not access Xbox Live. I was told that there were no suspensions on his account The Shpimpmunk. After that we logged into his account, via the computer, and it stated that the gamertag "The Shpimpmunk" could no longer be used for us to create a new gamertag before playing online. He changed it to "ElMustacheKing" and it didn't work. Now its telling me that the Xbox has been banned from connecting online. What's going on? I need to know something.... I do not have money to just throw away..... this Xbox is not even a year old. Please give me some answers... Is this for a couple of days, weeks or months???? Thank you for your time on this matter.