Can some one please help....it contained 3 months of XBOX live gold subscription...
You would have to call support for help with this.
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even if you call they tell you to pay and then not give your account back.
why would they ask you to pay
suspension for payment option is not the same as comprimised account
if you are just disputing charges because your son wasn't supervised thats different and invalid comprimised account case
as previously stated if you open a comprimised account case it does take time to investigate just like the police