Just brought a prop on the 'sales and specials' app. Have tried re downloading it, to no avail. Am new to Xbox, so not really sure what else to do. I noticed others with the same problem but couldn't find any solution given on other threads.
As a second issue. I have purchased a number of add ons i believed to be games. I feel miss lead and as if i was tricked into buying them, whilst making use of MS points for the very first time. Not only did i not want the add ons, i don't have the full games to play them anyway. . I'm not asking for a refund, more just another Opportunity to make my purchases, now I am more wise as to how things work.
Look forward to hearing back from someone regarding this issue